Privacy policy statement

We are dedicated to protecting your privacy and maintaining the confidentiality of personal information collected through our consultations and online services. This policy outlines our handling practices in compliance with Australian regulations.

Information we collect

During your engagement with sonthireval, we may collect personal data required to provide our services and respond to your requests.

• Contact details such as your name, email address, and phone number are collected when you reach out for a consultation or submit an enquiry online.
• Information about your financial interests may be gathered only as needed to address your enquiry or prepare for consultations.
• Usage and technical data may be automatically collected from your visits to our website to improve the online experience.
• Any records or communications from interactions with our staff are stored solely for client service and regulatory purposes.

How we use information

Collected information is used strictly to deliver requested financial guidance, respond to enquiries, and fulfill regulatory obligations.

• Responding to enquiries and scheduling consultations using your provided contact information.
• Analysing your needs to present relevant, independent recommendations without promoting specific products.
• Improving our website, communications, and the accuracy of services through feedback and traffic metrics.
• Maintaining secure records to comply with legal requirements regarding data retention and privacy.

Legal grounds for processing

Our use of your personal data is based on legitimate business needs and local regulatory standards.

We process information to fulfill service agreements, meet compliance requirements, and act in your interests while ensuring your rights are protected.

Sharing information

We do not sell personal information to any third parties. Limited sharing may occur only as required below.

• Disclosures to regulatory authorities or service providers facilitating consultations may occur only when strictly necessary and under strict confidentiality controls.
• Third-party technology providers may access only minimal data required for maintaining the website and security.
• Client communications may be stored with approved, secure partners to enable support and continuity of service.

Data security

We implement data protection safeguards compliant with Australian standards to protect all personal and usage data. Security measures include access controls, encryption, and regular policy reviews. Staff are trained in maintaining confidentiality, and technical partners must adhere to strict protocols to ensure ongoing data integrity.

Your rights

You have rights under privacy law regarding access and management of your personal data.

• Request a copy of the personal data held about you for review or correction purposes.
• Seek deletion of your information from our records where legally permissible and not required for compliance.
• Request restriction or object to certain types of data processing as outlined by Australian privacy law.
• Withdraw your consent for optional uses not essential to our main service functions at any time.

Cookies and tracking

We use essential and analytics cookies to enhance site experience and measure usage patterns. No cookies are used for promotional or product marketing purposes.

Cookies policy Cookies policy

Contact us

To enquire about your privacy or request changes to your data, please use the information below or our enquiry form for prompt attention.

Privacy policy changes

We may update this policy periodically to reflect regulatory changes or service improvements. Continued site use after an update constitutes acceptance of the new terms.